VoIP phones, Port Macquarie and the Hastings

Business phone systems in Port Macquarie.

VoIP cloud phone systems for Port Macquarie practices, offices and workshops, installed and looked after by a Mid North Coast team you can actually call.

  • From $55 per user a month
  • Keep your number
  • Unlimited calls within Australia
  • No lock-in contracts
Business IP desk phone and smartphone running a calling app

Phones for Port Macquarie businesses

A lot of Port Macquarie businesses live and die by the phone: medical and allied health receptions, accountants, real estate offices and trades booking jobs. When a call rings out, the patient or customer simply rings the next business on Google.

We set up phones around how each business actually answers calls. For a specialist practice that means priority queues and an automated menu at reception; for a busy print shop it means extension dialling and automatic routing between the office and the floor.

Keep your numberWe port your existing numbers, so customers keep calling the same one.
Your desk phone on your mobileThe 3CX app rings your business number wherever you are.
Every site on one systemFree internal calls and one-touch transfers between offices.
Calls divert if the internet dropsCalls go to mobiles automatically, so the phones keep answering.

Phone systems we look after in Port Macquarie

Real Hastings businesses on our phone system, and what changed for them.

Chee Urology

Medical receptionPriority queuesAuto attendant

A long-standing foundation client.

The challenge. A specialist urology practice where patients have to get through to reception, and phone outages or long rings mean missed appointments and frustrated referrers.

What we did
  • A cloud phone system built for a medical reception, with priority queues, an automated menu and clear call quality.
  • Reliable business internet for calls, Medicare claiming, telehealth and electronic prescriptions.
  • Looked after as part of their managed IT, so one team answers for the phones and the computers.

A phone system that gets patients answered promptly.

Chrysalis Print and Packaging

Old handsets replacedCall routingExtension dialling

The challenge. A commercial print and packaging business whose old phone hardware was holding back customer service between the office, design and the presses.

What we did
  • Moved them to a modern cloud phone system with flexible call handling, automatic routing and extension dialling.
  • Upgraded the business internet and network so calls stay clear alongside heavy artwork transfers.

A modern, cost-effective phone system, backed by business-grade internet.

VoIP pricing

The same simple pricing across the Mid North Coast. Handsets available outright or on monthly repayments.

Per user

3CX User

$55per user, per month

For teams of 2 to 50 users.

  • Unlimited calls within Australia
  • Keep your business number
  • SIP trunk for one site included
  • iPhone and Android apps
  • Installed and managed locally
Get a quote
Add-on

Extra site

$50per month

An extra SIP trunk for a second site, or more calls at once.

  • Free calls between your sites
  • Shared ring groups and transfers

See every 3CX feature

What local clients say

“Altitude IT has provided outstanding IT support for Port Macquarie Golf Club. Their team is professional, responsive, and highly knowledgeable, consistently delivering reliable solutions and excellent service.”
Justin CavePort Macquarie Golf ClubVerified on Quotient, 4 months ago

Read all reviews

Phone systems in Port Macquarie: common questions

Do you install business phone systems in Port Macquarie?

Yes. We install and manage 3CX cloud phone systems for businesses in Port Macquarie, Settlement City, Lighthouse Beach, Thrumster, Sancrox and nearby, with setup on site and ongoing local support.

Do you set up phone systems for medical practices in Port Macquarie?

Yes. Chee Urology runs on our cloud phone system, with priority queues, an automated menu and clear call quality for a medical reception.

How much does a VoIP phone system cost?

$55 per user per month for 2 to 50 users, with unlimited calls within Australia and a SIP trunk for one site included. Extra SIP trunks for more sites are $50 per month.

Can I keep my existing number?

Yes. We port your existing numbers across, so customers keep calling the same number.

What happens if the internet goes out?

Calls divert to your mobiles automatically, and the 3CX app keeps working on mobile data.

Moving your Port Macquarie business onto VoIP?

Book a free consultation. We will look at your current phone bill, check your internet and give you a fixed quote, in plain English.

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