AI integration

AI that takes the admin off your plate

We build chatbots, AI phone answering and simple automations that collect the right details and send them where they need to go. Your team reviews and decides; the busywork happens on its own.

  • 24/7 call answering
  • Built on Microsoft 365
  • A person approves the next step
Robot hand reaching up to a glowing AI chip connected to calls, chat, email, documents, calendars, workflows and security, with the Altitude Cloud Solutions logo
Tap a toolWatch AI pass the work to the rest.

Answer faster. Follow up properly.

AI is useful when it takes pressure off the team. Every system we build has a job: answer, qualify and route.

Enquiry received

A call, chat, email or web form comes in, day or night.

Details organised

Name, contact, what they need and how urgent it is are pulled out and logged.

Your team reviews

The next step is clear, and a person approves it before anything goes out.

What we build

Start with one, or connect them into a single system.

01

AI chatbots

A website chatbot that answers common questions, collects lead details and points customers to the right service.

  • Answers your FAQs
  • Captures lead details
  • Recommends the right service
  • Hands off to your contact form
  • CRM or email notifications
02

AI phone systems

Calls answered after hours or when you are flat out, with a summary of every call sent to your team.

  • 24/7 call answering
  • Missed call follow-up
  • Lead qualification
  • Appointment booking
  • Call summaries and team alerts
03

Workflow automation

Website forms, email, accounting and job systems talking to each other, so nobody types the same details twice.

  • Website form automation
  • CRM updates
  • Email notifications
  • Lead routing
  • Staff reminders
04

Document processing

Invoices, forms and paperwork read, sorted and filed in the right place, with anything unusual flagged for a person.

  • Invoices and forms read for you
  • Filed in the right place
  • Exceptions flagged for review
  • Works with Microsoft 365
05

AI app development

Custom tools built around the way your business works, for your staff or your customers.

  • Internal tools
  • Customer-facing tools
  • Search your own documents
  • Automated reporting
  • Form-to-workflow systems
06

AI dashboards

One simple screen showing enquiries, bookings, campaign activity and how your automations are performing.

  • Enquiries and leads
  • Bookings
  • Campaign activity
  • Automation performance

Let the phone get answered, even after hours

An AI phone assistant answers calls, qualifies the enquiry, captures details, books appointments and sends a summary to your team.

  • 24/7 call answering
  • Lead qualification and missed call follow-up
  • Appointment booking and team notifications
  • Website, CRM and email integrations

Pair it with a 3CX business phone system

See it in action: chat with Buzz, our own AI assistant

Incoming callAI assistant

Hi, thanks for calling. I can take your details and get your booking request to the team.

  • Customer details captured
  • Booking preference confirmed
  • Call summary sent to the team
Network switch and server with tidy cabling

Set up securely, supported locally

AI is built on your Microsoft 365 and the systems you already use, with access controlled by the same team that manages your IT.

  • Works with your existing website, phones and software
  • Access and permissions managed by ACS
  • A person stays in control of what goes out
  • Local support when something needs changing

Need a website to go with it?

AI questions

What can an AI phone system actually do?

It can answer common enquiries, capture customer details, qualify leads, book appointments and send a summary of each call to your team.

Can you add AI to my existing website?

Yes. We can add a chatbot, workflow automation, phone answering or a dashboard around the website and systems you already have.

Will AI replace my staff?

No. It takes the repetitive work off them, like answering the same questions and typing details between systems, so they can focus on customers. A person still approves the next step.

How much does it cost?

Every business is different, so we quote AI work after a free consultation, once we understand your calls, forms, systems and handoffs.

Is my data safe?

We build on your Microsoft 365 and existing systems wherever possible, and the same team that manages your IT security controls access.

Not sure where AI fits?

Bring us the job your team complains about most. In the free consultation we will tell you honestly whether automation will help, and scope it after we understand your calls, forms and systems.