VoIP cloud phone systems for Taree businesses, installed and looked after by a local team. Keep your number, link your sites, and take office calls on your mobile wherever the job is.
Most businesses we talk to in the Manning Valley are paying too much for phones that do too little. Here is what changes.
The old lines are gone
Copper phone lines and ISDN have been switched off across the Manning Valley as the NBN rolled out. A cloud phone system runs over your internet instead, NBN, fibre or Starlink.
Keep your 02 65 number
We port your existing Taree number, so customers, suppliers and your listing on Google keep working. Nothing to reprint.
Taree, Wingham, Forster, one system
Plenty of Manning Valley businesses run more than one site. Every office, store and warehouse can share one system with free internal calls.
Answer from the ute
The 3CX app rings your business number on your mobile, so a call to the office reaches you on a job at Old Bar or a farm out past Wingham.
Calls divert when the internet drops
If the office connection goes down, calls divert to mobiles automatically, so a storm or an NBN outage does not stop the phones.
Looked after locally
We install it, train your team and change it when you need to. You call us on a Taree number, not a call centre.
Phone systems we look after in the Manning Valley
Real Taree businesses on our phone system, and what changed for them.
The challenge. Busy counters on Victoria Street in Taree, a mechanical workshop, a bulk warehouse and a Wingham branch, each with its own phone setup, so transferring a customer meant hanging up and calling back.
What we did
Linked Wingham, Taree Mechanical, Cleaver's Taree and the warehouse on one 3CX phone system.
Staff see who is free, transfer with one touch and share incoming calls when one counter is flat out.
Upgraded sites to full fibre (FTTP) so call quality holds up on busy days.
Counter staff, mechanics and the warehouse talking easily across every site, with no missed calls between Taree and Wingham.
Taree, Wingham and ForsterExtension diallingBusiness internet
The challenge. Workwear stores in Taree, Forster and Wingham plus a Taree distribution warehouse, where separate phone systems made it slow to check stock and pass customers between branches.
What we did
Put all four sites on one phone system, so staff dial an extension to reach another store or the warehouse.
Stock enquiries transfer between Wingham, Taree and Forster instantly, and branches cover each other at busy times.
Stable business internet at every store to keep calls clear.
Store floors connected directly to the warehouse, faster order fulfilment and no more phone tag between branches.
The challenge. Accounting practices in Taree and Forster on a costly traditional phone system, with calls hard to pass between offices at the busiest time of year.
What we did
Moved every phone onto our cloud phone system, with free internal transfers between Taree and Forster.
Shared ring groups so client calls reach whoever is free in either office.
Business-grade internet at both sites for clear, reliable calls.
Monthly telecommunications costs cut in half.
Insurance Advisernet
Taree head officeSatellite officesOne phone system
The challenge. An insurance brokerage with its head office in Taree and satellite offices including Coffs Harbour, needing a phone system that could transfer calls between offices.
What we did
Put the Taree head office and the satellite offices, including Coffs Harbour, on the same cloud phone system.
Free calls and one-touch transfers between Taree and Coffs, so a client call is passed to the right adviser without hanging up.
Head office and the satellite offices working as one on the phones.
The challenge. A records storage and document destruction business in Taree South with high phone bills from an old carrier setup and field units that had to stay connected.
What we did
Replaced the old carrier setup with our cloud phone system.
Installed Starlink on site for fast, resilient internet.
Data SIMs in the mobile scanning units so field staff stay in touch with base.
The phone bill dropped by 70 per cent straight away.
Totally Tinted
Workshop phonesCopper replacedBusiness internet
The challenge. A Taree auto and tinting specialist on unreliable old copper phones, missing bookings while staff were out on the cars.
What we did
A cloud phone system set up for a busy workshop, so enquiries and bookings are never missed.
Commercial-grade internet for calls, online bookings and invoicing.
A phone system that keeps bookings coming in, and a local team a phone call away.
VoIP pricing for Taree businesses
The same simple pricing we offer across the Mid North Coast. Handsets available outright or on monthly repayments.
“Have nothing but good things to say about Altitude Cloud Solutions. Professional, efficient, and offering a quality IT service. Michael and Lloyd are pleasant and helpful. I am pleased they found our company.”
Midcoast Document Services★★★★★ Google review, September 2019
“The boys at ACS have been very professional, they have assisted me with my network issues.”
Yes. We install and manage 3CX cloud phone systems for businesses in Taree, Cundletown, Wingham, Old Bar, Harrington and across the Manning Valley, with on-site setup and local support.
How much does a VoIP phone system cost?
$55 per user per month for 2 to 50 users, with unlimited calls within Australia and a SIP trunk for one site included. Extra SIP trunks for more sites are $50 per month. Handsets can be bought outright or on monthly repayments.
Can I keep my Taree phone number?
Yes. We port your existing 02 65 numbers across, so customers keep calling the same number and nothing needs reprinting.
Will VoIP work on my internet?
Almost always. NBN, fibre and Starlink all carry calls well. We check your connection in the free consultation and can supply business-grade internet if it needs an upgrade.
Can you link our offices in Taree and another town?
Yes. Several of our Taree clients run sites in Wingham and Forster on the same system, with free internal calls and transfers between branches.
What happens if the power or internet goes out?
Calls divert to your mobiles automatically, and the 3CX app keeps working on mobile data. Your number keeps answering even when the office is offline.
