IT that just works, so you can get on with business.
Proactive support, security and backups for small and medium businesses across the Mid North Coast and Newcastle. We remove the IT headaches so you can focus on growth.
- Flat monthly fees
- No lock-in contracts
- Local technicians
What's looked after every day
Your systems are monitored around the clock, so most problems are fixed before anyone in the office notices.
Antivirus monitoring
Enterprise-grade antivirus with hourly updates, checked daily by our team.
Offsite backups
Encrypted backups stored offsite and monitored every day, so a failed drive or ransomware is a bad day, not a disaster.
Hardware monitoring
Daily health checks on every PC: drives, memory and processors, with automatic updates.
Instant ticketing
Log a job by email or phone and track it through our ticketing system until it is closed.
End-to-end integration
Servers, cloud, phones, printers and networks managed together by one team.
Monthly reporting
A full monthly report on the health of your systems, with an optional review meeting.
Managed cyber security
Protect your business from modern threats with proactive monitoring and security tailored to how you work.
- Threat assessment and analysis
- Proactive monitoring of network and system security
- Firewalls, intrusion prevention and antivirus
- Incident response planning and management
- Regular security audits and vulnerability testing
- Data protection and privacy compliance
- 24/7 security monitoring
Results from local businesses
Productivity gain for a Forster business after moving its on-premise systems to a secure cloud environment.
Fewer IT support calls for a Newcastle client after moving to ACS managed IT.
“I've used a lot of IT specialists over the years. These guys are by far the most reasonable, reliable, honest and hard working professionals I've been able to find. Used them for years now and can't recommend them highly enough.”
Managed IT questions
Which areas do you cover?
Port Macquarie, Taree, Forster, Tuncurry, Wingham and the wider Mid North Coast on site, plus Newcastle and further afield remotely.
Am I locked into a contract?
No. Our packages are a flat monthly fee with no unbreakable contracts. If you leave, we hand over a fresh copy of all your documentation.
How do I get help when something breaks?
Call us, email a ticket, or install our remote support tool so we can connect securely and fix it while you are on the phone.
Do you work with our existing systems?
Yes. We specialise in server rooms, cloud, open-source technology, networks, security and database or software integration, and we work with what you already have before recommending changes.
How do we get started?
With a free one-hour consultation, then an optional site audit where we document your network, devices, accounts and backups.
Talk to the team at ACS.
A free one-hour consultation, plain-English advice, and no contract to sign at the end of it.